Privacy Policy
Your privacy is fundamental to our service
Last updated: January 15, 2024
At Cliphub.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using Cliphub.ai, you agree to the collection and use of information in accordance with this policy.
We are committed to ensuring that your privacy is protected. We will never sell your personal information to third parties, and we implement industry-standard security measures to protect your data.
Information We Collect
Account Information
- Email address and password
- Name and profile information
- Payment information (processed securely by Stripe)
- Usage preferences and settings
Content Data
- Videos you upload for processing
- Generated clips and hooks
- Metadata about your content
- Analytics and performance data
Usage Information
- Log data and IP addresses
- Device and browser information
- Feature usage patterns
- Error reports and diagnostics
How We Use Your Information
Service Delivery
- Process your videos and generate clips
- Provide personalized recommendations
- Manage your account and subscriptions
- Send service-related communications
Improvement & Development
- Enhance our AI algorithms
- Develop new features
- Analyze usage trends
- Fix bugs and improve performance
Data Protection
Security Measures
- End-to-end encryption for sensitive data
- Regular security audits and penetration testing
- Access controls and authentication
- Secure data centers with redundancy
Data Retention
- Active content: Retained while you have an account
- Deleted content: Removed within 30 days
- Backups: Purged within 90 days
- Analytics: Anonymized after 2 years
Your Rights
Control Your Data
- Access your personal information
- Correct inaccurate data
- Delete your account and data
- Export your data in common formats
- Opt-out of marketing communications
- Request data processing limitations
Third-Party Services
Limited Sharing
We only share your data with essential service providers who help us operate our platform. These include cloud hosting (AWS), payment processing (Stripe), and analytics (anonymized only).
We Never
- ✕Sell your personal information
- ✕Share your content without permission
- ✕Use your data for advertising
Questions About Privacy?
We're here to help. Contact our privacy team for any questions or concerns.