Privacy Policy

Your privacy is fundamental to our service

Last updated: January 15, 2024

At Cliphub.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using Cliphub.ai, you agree to the collection and use of information in accordance with this policy.

We are committed to ensuring that your privacy is protected. We will never sell your personal information to third parties, and we implement industry-standard security measures to protect your data.

Information We Collect

Account Information

  • Email address and password
  • Name and profile information
  • Payment information (processed securely by Stripe)
  • Usage preferences and settings

Content Data

  • Videos you upload for processing
  • Generated clips and hooks
  • Metadata about your content
  • Analytics and performance data

Usage Information

  • Log data and IP addresses
  • Device and browser information
  • Feature usage patterns
  • Error reports and diagnostics

How We Use Your Information

Service Delivery

  • Process your videos and generate clips
  • Provide personalized recommendations
  • Manage your account and subscriptions
  • Send service-related communications

Improvement & Development

  • Enhance our AI algorithms
  • Develop new features
  • Analyze usage trends
  • Fix bugs and improve performance

Data Protection

Security Measures

  • End-to-end encryption for sensitive data
  • Regular security audits and penetration testing
  • Access controls and authentication
  • Secure data centers with redundancy

Data Retention

  • Active content: Retained while you have an account
  • Deleted content: Removed within 30 days
  • Backups: Purged within 90 days
  • Analytics: Anonymized after 2 years

Your Rights

Control Your Data

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and data
  • Export your data in common formats
  • Opt-out of marketing communications
  • Request data processing limitations

Third-Party Services

Limited Sharing

We only share your data with essential service providers who help us operate our platform. These include cloud hosting (AWS), payment processing (Stripe), and analytics (anonymized only).

We Never

  • Sell your personal information
  • Share your content without permission
  • Use your data for advertising

Questions About Privacy?

We're here to help. Contact our privacy team for any questions or concerns.